IMPORTANT!

• ParentConnect is for Grades 6 through 12 only.
• If you have a problem logging into ParentCONNECTxp or don’t remember your login, please call your student's school or house office.
• If you have ever had an account, do not register again! Your account is good for the entire school life of your student(s) and rolls over year to year.  Call the campus.
• If you have a child entering 6th grade this year, a login will automatically be created for you in the summer and sent to you after school begins. You do not need to register to receive a login. If you have an existing account, your 6th grader will be added to that account.

ParentCONNECTxp FAQ's

Q: What is ParentCONNECTxp?
A: ParentCONNECTxp is a convenient school-to-home collaboration tool that allows parents/guardians to track their children’s academic progress online in grades 6-12. Parents/guardians may visit the password-protected site to view school program announcements as well as their students' schedules, grades, assignments, daily and period attendance.

Parents/guardians can choose to receive automatic e-mail notification of unexcused absences, missing assignments, or failing grades. They can view their child's student information through the ParentCONNECTxp web site.

Q: Who is eligible to use ParentCONNECTxp?
A: Any parent/guardian who has legal rights to view their children’s school records. Students are NOT allowed to register themselves to access this site.

Q: Can more than one parent/guardian have access to a child's record?
A: Yes, with the same login. We allow one account per household. Parents must have legal rights to view their child's school records. Legal parents/guardians not living in the same household are allowed a separate User ID and Password providing they meet special conditions. See next question.
 

Q: I do not live in the same household as my child, can I still gain access to my child's information on ParentCONNECTxp?
A: Yes, under a few conditions. First, you must download the Parent/Legal Guardian ID Verification Form. Fill in the necessary information, and have it notarized. (You will need Adobe Acrobat Reader to view this file. If you do not have Acrobat Reader, you can download it free from Adobe)

Second, send the completed form to your student’s school or House Office. Upon receipt of the notarized Parent/Legal Guardian ID Verification Form, your ParentCONNECTxp User ID and Password will be mailed to you.

Q: How do I add additional children to my current ParentCONNECTxp access?
A: Please call the campus to make that request. You are required to have legal rights to see that child's records before the child can be added to your current ParentCONNECTxp access.

Q: What if I lose my password?
A: ** You will be required to show a picture ID for verification.
Go to your student's school and show your picture ID. A hard copy of your User ID and Password will be provided to you. Please call ahead so that they may have that information waiting for you.  ** NO passwords will be given out over the phone. **

Q: What if I get "locked" out of my ParentCONNECTxp account?
A: If you have three failed attempts to log in, the system locks you out of your account. The system automatically resets itself within 60 minutes. There is NO need to contact your student’s school about this problem.
If you are still unsuccessful after the reset time, treat this as a lost password and call the campus.

Q: What do I do if I feel that the ParentCONNECTxp information is incorrect?
A: First, please make a note of the "last updated" date at the top of the ParentConnect page. If this date is several days behind the current date, the information is not current. Please contact the campus to verify.

Q: Is ParentCONNECTxp “user-friendly”?
A: Yes. It’s extremely easy to use. For a general explanation of the interface see the Navigating ParentConnect. (You will need Adobe Acrobat Reader to view this file. You can download it free from Adobe)

Q: Can I reach ParentCONNECTxp from any computer?
A: Yes. All you need is Internet access to view the ParentCONNECTxp website.

Q: What are the minimum computer requirements needed?
A: You will need an Internet Provider. The system works best on the following internet browsers:  Internet Explorer 5.0 or greater, AOL 5.0 or greater, or Netscape 4.7 or greater.
Either IBM or MAC is fine.

Q: What if I do not have a computer in my home?
A: You can use any computer with Internet access to view the ParentCONNECTxp website. For example the public library or Internet cafes.

IMPORTANT!
For a general explanation of the interface see the Navigating ParentConnect. (You will need Adobe Acrobat Reader to view this file. If you do not have Acrobat Reader, you can download it free from Adobe)

It is IMPORTANT to change your password after logging in.
• Click on "Settings" tab in top right corner of the ParentCONNECTxp screen
• Type in a new password (must be at least 6 characters)
• Confirm it by typing in new password again
• Under Alert Notifications, select the notification boxes you want to receive at the
e-mail you provided.
• Click "Apply". It should say "Your changes have been applied".
You are now ready to explore your child's records!

Click here to go to