• Please read ParentCONNECTxp FAQ's before creating an account.
• ParentConnect is for Grades 6 through 12 only.
• If you are having a problem logging into ParentCONNECTxp, please call your student's school or house office.
• If you have ever had an account, do not register again! Your account is good for the entire school life of your student(s) and rolls over year to year.
• If you have a child entering 6th grade this year, a login will automatically be created for you in the summer and sent to you after school begins in the fall. You do not need to sign up to receive a login. If you have an existing account, your 6th grader will be added to that account.
• If you are having a problem logging into ParentCONNECTxp or don't remember your login information, please call your student's school or house office.

ParentCONNECTxp FAQ's

Q: What is ParentCONNECTxp?
A: ParentCONNECTxp is a convenient home-to-school collaboration tool that allows parents/guardians of AISD Middle and High School students to keep track of their children’s academic progress online via an easy-to-use web site. Parents/guardians may visit the password-protected site to view school program announcements as well as their students' schedules, grades, assignments, daily and period attendance, and course history.

Parents/guardians can also easily communicate with teachers via e-mail or receive automatic e-mail notification of unexcused absences, missing assignments, or failing grades. They can view their child's student information through the ParentCONNECTxp web site after they have registered and received a User ID and Password. To maintain the integrity of student data, the ParentCONNECTxp application is a "read-only" system.

Q: Who is eligible to use ParentCONNECTxp?
A: All parents/guardians that have legal rights to view their children’s school records. Students are NOT allowed to register themselves to access this site.

Q: Can more than one parent/guardian have access to a child's record?
A: Yes, with the same login. We are allowing one User ID and Password per household. Parents must have legal rights to view their child's school records. Legal parents/guardians not living in the same household will be allowed a separate User ID and Password providing they meet special conditions. See next question.
 

Q: I do not live in the same household as my child, can I still gain access to my child's information on ParentCONNECTxp?
A: Yes, under a few conditions. First, you must download the Parent/Legal Guardian ID Verification Form. Fill in the necessary information, and have it notarized. (You will need Adobe Acrobat Reader to view this file. If you do not have Acrobat Reader, you can download it free from Adobe)

Second, send the completed form to your student’s school or House Office. Upon receipt of the notarized Parent/Legal Guardian ID Verification Form, your ParentCONNECTxp User ID and Password will be mailed to you within 7 working days.

Q: How do I add additional children to my current ParentCONNECTxp access?
A: Please call 972.727.0489 to make that request. You will be required to have legal rights to see that child's records before the child can be added to your current ParentCONNECTxp access.

Q: Is ParentCONNECTxp “user-friendly”?
A: Yes. The tool is extremely easy to use. For a general explanation of the interface see the ParentCONNECTxp Orientation. (You will need Adobe Acrobat Reader to view this file. If you do not have Acrobat Reader, you can download it free from Adobe)

Q: Can I reach ParentCONNECTxp from any computer?
A: Yes. All you need is Internet access to view the ParentCONNECTxp website.

Q: What are the minimum computer requirements needed to use ParentCONNECTxp?
A: You will need an Internet Provider. The system works best on the following internet browsers:
Internet Explorer 5.0 or greater, AOL 5.0 or greater, or Netscape 4.7 or greater.
Either IBM or MAC is fine.

Q: What if I do not have a computer in my home?
A: You can use a computer from anywhere with Internet access to view the ParentCONNECTxp website. For example the public library, your local senior center (if you are a senior citizen), Internet cafes, or any computer that has Internet access.

Q: What do I do if I lose my password?
A: ** You will be required to show a picture ID for verification. **
You must go to your student's school and show your picture ID. Then a hard copy of your User ID and Password will be provided to you. Please call ahead to your student’s school so that they may have that information waiting for you.
** Please note that NO passwords will be given out over the phone. **

Q: What do I do if I get "locked" out of my ParentCONNECTxp account?
A: As a security measure, if you have three failed attempts at inputting your User ID and Password the system will lock you out from accessing your account. This protects you from having someone “hack” into your account. The system will automatically reset itself within 60 minutes. There is NO need to contact your student’s school about this problem.
If you try logging in after the safety timeout, and you are still unsuccessful you will need to treat this as a lost password and follow the procedure for lost passwords.

Q: What do I do if I feel that the ParentCONNECTxp information is incorrect?
A: First, please click on the yellow "Home" button which is located on the right side of the ParentCONNECTxp banner. Make a note of the "last updated" date listed at the top of the page. If this is date is several days behind the current date, there is a possiblity that the information you are viewing may not be accurate. Please contact your student’s school or email your student's teacher to verify.

Q: What if I have problems accessing my ParentCONNECTxp info?
A: Please contact your student’s school.

Q: How do I register for ParentCONNECTxp?
A: Step #1:
• Open Explorer, Netscape or AOL Internet Browser.
• Type http://mystudent.allenisd.org and hit the Enter key on keyboard.
• Click "register".
• Fill out both Parent Information & Student Information sections completely. It is important to enter your student’s information in the same format as the examples that are given.
• Click "submit".
• Within 7 working days, you will be mailed a User ID and a temporary password.

Step #2: (Once you receive your User ID and Password)
• Open Explorer, Netscape or AOL Internet Browser.
• Type http://mystudent.allenisd.org
• Type in User ID and Password (which was sent to you via US mail)
• Click "login"
• You will then be able to view your child's information

IMPORTANT!
For a general explanation of the interface see the ParentCONNECTxp Orientation. (You will need Adobe Acrobat Reader to view this file. If you do not have Acrobat Reader, you can download it free from Adobe)

Step #3: It is now IMPORTANT that you change your password
• Click on "settings" tab in top right corner of the ParentCONNECTxp screen
• Type in a new password (must be at least 6 characters)
• Confirm it by typing in new password again
• Under Alert Notifications check the notification boxes you want to receive at the
e-mail you provided.
• Click on "apply". It should say "your changes have been applied" in the bar above the submit button.
You are now ready to explore your child's records!

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