Information on Reporting Child Abuse or Neglect
Report Abuse or Neglect of children, the elderly, or people with disabilities.
To report an emergency, call 911. To report child abuse or neglect, call 1-800-252-5400.
For situations that do not require a response within 24-48 hours you may report through the secure website: www.txabusehotline.org
What is Abuse?
Abuse is mental, emotional, physical, or sexual injury to a child or failure to
prevent such injury to a child.What is Neglect?
Neglect includes: (1) failure to provide a child with food, clothing, shelter and/or
medical care; and/or (2) leaving a child in a situation where the child is at risk of harm.
What do I need to know?
1. Be specific. Tell exactly what happened and when. Be sure to record all injuries or incidents you have observed, including dates and time of day and keep this information secured.
2. Reports should be made as soon as possible, but no later than 48 hours after you know about a situation.
3. Give the agency any information you have about the relationship between the child and the suspected abuser.
4. Please provide at least the following (if you can):
Name/age/address of the child
Brief description of the child
Current injuries, medical problems, or behavioral problems
Parents names and names of persons in the home
Will the person know that I’ve reported?
Your report is confidential and is not subject to public release under the Open Records Act. The law provides for immunity from civil or criminal liability for innocent persons who report even unfounded suspicions, as long as your report is made in good faith. You identity is kept confidential.
What if I am not sure?
If you have reason to suspect child abuse, but are not positive, make a report. If you have any doubts about whether or not it is abuse, call the hotline. They can advise you on whether the signs you have observed are abuse.