Firmware Upgrade

  • After reviewing and testing new firmware for our Polycom VOIP phones, we will be rolling out an update to all phones this Friday evening at midnight.  The purpose of the update to the firmware is both to enhance the security features as well as to give the end user some feature updates.


    On Friday, July 29th, at midnight, all phones will receive this update which will include end user enhancements:


    • changes to blind transfers taking a 5 step process and reducing it to 2
    • addition of music when a call is placed on hold
    • updates to ease of creating a 3 way conference
    • quicker steps to your “message center” on the phone to retrieve voicemail