Public resources for Internet Access
This information has been shared with us by Region 10. These are potential solutions for your at-home internet needs during the school closure.
Kajeet offers Smartspot as a product offering and they have the ability to connect to 6 different 4G LTE networks. The nice part about this product is that it is a filtered hotspot. Here is a link to their website to get more information and pricing:
Sprint offers a program called Sprint for ConnectED. We are not sure how long it would take to execute and obtain the devices.
Low-income families in the Comcast service area can sign up for 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Also, Comcast is increasing Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.
To sign up, applicants can simply visit www.internetessentials.com. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish. For additional information, visit Comcast Increases Access to and Speeds of Internet Essentials to Support Americans Through Coronavirus Pandemic.
Sparklight has made unlimited data available on all internet services for the next 30 days.
Late fees are waived for customers for the next 60 days.
Customers who call to make arrangements can obtain payment deferrals. Sparklight plans to reassess after 30 days based on the continued impact and evolving nature of the virus.
Sparklight’s Wi-Fi hotspots are open to the public across Sparklight’s footprint.
Customers can call 877-692-2253 for more information and to set up arrangements.
Beginning March 16, Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps.
To enroll call 1-844-488-8395. Installation fees will be waived for new student households. For more information, see Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More.
For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, Altice USA is offering its Altice Advantage 30 Mbps broadband solution for free for 60 days to new customer households within our footprint. Eligible households interested in this solution can call 888-633-0030 to enroll in the Suddenlink region, which includes Texas.
To ease the strain in this challenging time, beginning Monday, March 16, Charter commits to the following for 60 days:
- Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
- Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.
- Charter will open its Wi-Fi hotspots across our footprint for public use.
- Spectrum does not have data caps or hidden fees.