• Help Desk



    George Galdiano

    Help Desk Manager 


    Cynthia Robinson 

    IT District Technician II



    Ashley Southard

    Customer Service Support 


    About Us 

    The Allen ISD Technology Help Desk was created in 2016 to provide AISD staff with a centralized point of contact for Information Technology support. If you are a staff member in need of assistance, please open a Help Desk ticket by logging on to our website and clicking Help Desk or calling 469-675-2000.Normal operating hours during the school year are 8:00 am – 4:30 pm, Monday – Thursday, and 8:00 am – 4:00 pm on Fridays. During the summer, the hours are 7:30 am – 5:00 pm, Monday – Thursday.